This Privacy Policy explains how Ciquick ("we", "our", or "us") collects, uses, and protects your information when you use our websites, applications, and related services (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.
Information We Collect
We collect information that you provide directly to us, such as your name, email address, and any other information you submit through forms, account creation, or customer support interactions. We also collect limited usage data generated when you use the Services, such as device information, browser type, IP address, and interaction events used to maintain and improve the Services.
How We Use Information
We use your information to provide, maintain, and improve the Services; to personalize experiences; to communicate with you about updates, security, and support; to process payments and manage accounts; and to comply with legal obligations. We do not share user data with other users.
Legal Bases (EEA/UK)
Where applicable law requires a legal basis, we process personal data based on your consent, to perform a contract with you, to comply with legal obligations, and for our legitimate interests (such as securing and improving the Services).
Data Sharing
We do not sell your personal information. We do not share user data with other users. We may disclose information to trusted service providers who assist us in operating the Services (for example, hosting, analytics, authentication, email delivery, and payments). These providers are bound by contractual obligations to protect your information and use it only on our instructions. We may disclose information if required by law or to protect our rights, users, or the public.
Cookies and Tracking
We use cookies and similar technologies to operate and secure the Services, understand usage, and remember preferences. You can control cookies via your browser settings. Disabling cookies may affect certain features.
Data Security
We implement technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to provide the Services and fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have rights such as access, correction, deletion, restriction, objection, portability, and withdrawal of consent. To exercise these rights, contact us using the information below.
Children's Privacy
Our Services are not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take steps to delete it.
International Transfers
We may process and store information in countries other than your own. Where required, we take steps to ensure appropriate safeguards for such transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. We will revise the "Last updated" date and, where required, provide additional notice. Your continued use of the Services indicates acceptance of the updated Policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@ciquick.com.
Last updated: 9/2/2025
